Job Descriptions - HR & GUEST RELATIONS
HUMAN RESOURCES MANAGER:
TRAINING & DEVELOPMENT MANAGER
This position manages the ship's Human Resources Division. The emphasis is on core functions such as: organizational development and effectiveness, employee relations, training and development, performance management, non-financial aspects of the crew office and ongoing HR management / administration. Manage and direct the Human Resources Division, including direct reports – Training and Development Manager, Crew Administrator and Crew Relations Specialist. Manages the budget for the HR Division.
Under the supervision and direction of the Human Resources Manager, the Training and Development Manager is responsible for serving as an internal business consultant with shipboard management by leading, managing, and supporting the non-technical shipboard training and development functions onboard the ship; conducting training needs analysis; providing personal development planning and coaching; providing ongoing support and administration for the shipboard training function; and delivering instructor-led training. The Training and Development Manager should be familiar with the Human Resource Manager's duties and responsibilities and be prepared to participate in the management and supervision of the Human Resources division as needed.